Don't look at overall churn rate, Uproot, March 2024
Smith Hires New Marketing, Finance, Information Technology Faculty, University of Maryland Robert H. Smith School of Business, March 2024
DTC Briefing: Why churn rate isn’t always a good indicator of retention, Modern Retail, February 2024
Churn Paradox, Magis, February 2024
DTC Briefing: Why brand operators can’t stop talking about contribution margin, Modern Retail, January 2024
In Dynamic and Competitive Markets, Customer Base Valuation Is More Important Than Ever, Consensus, January 2024
Look at your startup’s CAC to decide if you should launch another product, TechCrunch+, January 2024
Why Levain Bakery’s new holiday products aim to drive gift-giving, Modern Retail, December 2023
Cookware brand Caraway is now selling all its products at The Container Store, Modern Retail, November 2023
Streaming Changes: Disney+ and Hulu App Merger, WSB TV, November 2023
Organic and gluten-free bread brand Rudi’s Bakery inches into the frozen category, Modern Retail, October 2023
ChatGPT’s consumer business has been growing more slowly than you might have thought, Earnest Analytics, October 2023
How home improvement brand Character is using content to attract DIYers, Modern Retail, October 2023
Why confectionary company Joyva is undergoing its first major brand refresh in 116 years, Modern Retail, September 2023
How jewelry brand Aurate partners with its wholesale retailers on a co-branded marketing strategy, Modern Retail, September 2023
Publicis Is The Retailer’s Retailer, Ad Exchanger, August 2023
Eater expands its e-commerce ambitions with a cookware line, Modern Retail, August 2023
From zoos to aquariums, inside Open Water’s unorthodox sales channels, Modern Retail, July 2023
The Twitter killer: How Oprah Winfrey, AOC and Sarah Jessica Parker are leaving Musk's $44B white elephant for Mark Zuckerberg's 'kinder' new kid on the block - leaving world's richest man down $30B, Daily Mail, July 2023
Why Beauty Company Oddity is Poised For a Hot IPO, The Information, June 2023
Aperitif brand Haus is the latest startup to be resurrected by new ownership, Modern Retail, June 2023
Overstock is poised to get brand, data with Bed Bath & Beyond winning bid, Modern Retail, June 2023
Why Champs Sports developed a local running club in South Florida, Modern Retail, June 2023
2023 Best 40-Under-40 MBA Professors, Poets&Quants, June 2023
From hot yoga to coffee and bars: Inside Vita Coco’s push to make its coconut water a household staple, Food Dive, May 2023
Customer Value, Disclosable Metrics, and Data to Guide Change, The CX Iconoclast Podcast, May 2023
BAI Roundtable Facilitates Networking, Exposes Marketing Analytics Students to Emerging Trends, NCSU Poole College of Management, May 2023
How ThriftBooks uses loyalty and tech to fend off competition, Modern Retail, May 2023
Chobani taking cautious approach to entering new categories as it prioritizes innovating existing core, Food Dive, April 2023
How dental clinics became Boka’s fastest growing sales channel, Modern Retail, April 2023
Unlocking the Power of Customer Lifetime Value, The Unofficial Shopify Podcast, April 2023
Eva Ascarza Receives 2023 Weitz-Winer-O'Dell Award for "Retention Futility", American Marketing Association, April 2023
Social Media Platforms Are Asking Users For Money. They Probably Don't Mean You., Wall Street Journal, March 2023
Dot Com Bomb: The Sequel?, Remarkable Retail Podcast, March 2023
DTC Briefing: What startups can learn from wholesale-reliant brands’ attempts to go DTC, Modern Retail, February 2023
Consumidores en EE.UU. gastan $219 dólares al mes en suscripciones y no lo saben (US consumers spend $219 a month on subscriptions and don't know it), La Opinión, February 2023
How Athena Club maintains a 93% customer retention rate, Modern Retail, February 2023
Subscription fatigue: More companies are charging monthly fees. How much can consumers take?, USA Today, February 2023
Industry and academia: evaluating the pros and cons during and after your PhD, European Quant Marketing Workshop, January 2023
Vita Coco’s reinvention: How reassessing its customer base is paying off, Food Dive, January 2023
Why meal kit darlings are struggling to maintain momentum, Modern Retail, January 2023
Top Retail Influencers 2023, RETHINK Retail, January 2023
COVID’s Long-Term Impact Almost Zero for Most Non-Subscription Retailers, Earnest Analytics Earnest Talks, January 2023
Estimating the Long-Term Impact of Major Events: Evidence from COVID-19, Earnest Analytics, January 2023
DTC Briefing: In 2022, valuations from brands like Warpy Parker and Allbirds plummeted, Modern Retail, January 2023
Instacart, Klarna lead thin IPO market heading into the New Year, Retail Brew, January 2023
Why the cookie-cutter store model will fall out of favor in 2023, Modern Retail, December 2022
Economic effects of pandemic receding, NPR/WABE's All Things Considered, December 2022
Your Wallet Is Being Drained by Subscriptions. Wall Street Thanks You., Wall Street Journal, December 2022
Theta Director & Co-Founder on How to Apply the CBCV Framework, Products That Count, December 2022
Episode 27: Looking Ahead At Customer Lifetime Value, Spamming Zero, December 2022
Once a ‘sleepy category,’ the pretzel grabs its fill of the $106B snacking space, Food Dive, November 2022
Why pet brands are chasing customer loyalty to stay recession-proof, Modern Retail, November 2022
“Why Are Companies Struggling So Much These Days?“ with Prof. Daniel McCarthy and Valentin Radu, Omniconvert, November 2022
Georgians try to cash in on Powerball's 3rd-largest prize in US history, Fox5 Atlanta, November 2022
Who (If Anyone) Makes Money Off Food Delivery Apps, Like Uber Eats?, Asean Story, October 2022
Baker Retailing Center: Breeding Innovation and Leadership, WWD, October 2022
Understanding customer-based corporate valuation with Daniel McCarthy Podcast, Cherry Flava, October 2022
Who's paying attention to your unit economics?, Cherry Flava, October 2022
How PE Firms Value eCommerce Businesses webinar, The Fortia Group, October 2022
Why Gopuff and Instacart are breaking into health care, Modern Retail, October 2022
How investment firms use customer behavior predictions to set valuations on the companies they acquire, It's Your Churn!, ChurnFM, September 2022
How Eddie Bauer plans to grow its rental and resale programs, Modern Retail, September 2022
Alternative Data 101 for Students and Professors, Teten, September 2022
MoviePass, the sequel: What to know about the return of the movie ticket subscription service, USA Today, August 2022
2021 Shared Micromobility State of the Industry Report, NABSA, August 2022
First-Party Data: Targetting Audiences in a Cookieless World, Shopify, July 2022
A professor spends a whole semester teaching business students about customer lifetime value, the trendy metric investors are obsessed with. And he thinks many businesses still get the math wrong, Business Insider, July 2022
E-scooters boost local economies, Earnest Research, July 2022
Making Micromobility Make Cents Webinar, International Downtown Association, July 2022
Why Some Artisanal Candies Are More Expensive Post-COVID, Mashed, July 2022
Small candy makers forced to rethink their business strategies, Food Dive, July 2022
The Price of Not Buying Twitter, Bloomberg, July 2022
It took 18 years and a pandemic sales bump for Wayfair to post a profit. Analysts wonder if the company can do it again, Business Insider, July 2022
Wheels to Meals, Better Bike Share Partnership, June 2022
DTC darling Allbirds is now trading under $5 as investors demand profits over buzz. Analysts say to have any chance to compete with Nike and Adidas, it'll have to expand beyond those 'iconic' fuzzy sneakers, Business Insider, June 2022
How supplements brand Rae Wellness is charting out its brick-and-mortar strategy, Modern Retail, June 2022
Nobody wants to pay for ultra-fast food delivery, Quartz, June 2022
IPO Disclosures Are Ripe for Reform, MIT Sloan Management Review, June 2022
DTC Briefing: Brands like Glossier and Thinx are bringing on new leadership amid retail expansion, Modern Retail, May 2022
Netflix Nosedive Scripts 3 Revenue Questions C-Suites Must Ask, Forbes.com, May 2022
Consumers detail problems with Planet Fitness cancellation policies, Consumer Affairs, May 2022
Online Series: Enhancing Valuation Analysis Through Customer-Based Corporate Valuation, CFA Society Atlanta, May 2022
Lost and found: Brands neglected by large CPGs thrive under new ownership, Food Dive, May 2022
DTC workwear brand Brunt hires an Under Armour veteran as its new president, Modern Retail, April 2022
Online Brands Try a Traditional Marketing Strategy: Physical Stores, New York Times, March 2022
Startup Spotlight: Wharton professor uses metrics to determine company valuations, PHL Inno, March 2022
EPISODE 050, Spark Plug Podcast, February 2022
Inside Peloton’s epic run of bungled calls and bad luck, Financial Times, February 2022
Peloton's rabid fans, celebrity trainers key to future, Reuters, February 2022
Opinion: Peloton isn’t out of the woods yet, even with a new CEO — here’s what to watch, Dow Jones Marketwatch, February 2022
Peloton founder John Foley calls recent events 'humbling,' as cycle maker looks to redefine itself, CNBC, February 2022
Episode 57: Marketing and Business Valuation with Dan McCarthy, Co-Founder of Theta, Subscriptions: Scaled, February 2022
DTC Briefing: Peloton’s troubles foreshadow demand challenges startups will face in 2022, Modern Retail, February 2022
Why corporate pandemic winners like Peloton, Netflix, and DoorDash are suddenly stumbling, Fast Company, January 2022
Top Retail Influencers of 2022, RETHINK Retail, sponsored by Microsoft, January 2022
How micromobility can spur on spending in our cities, Zag Daily, January 2022
IPO disclosure is a mess — here’s a simple way to fix it, MarketWatch, January 2022
In a big year for retailers going public, here are a few companies that stood out, Retail Brew, December 2021
Bird Says Riders Spent $1.1M Here This Year, Memphis Flyer, December 2021
Latest Estimates Indicate Bird Shared Micro-Electric Vehicles Pump $100M into Cities Worldwide and Save 1.1M Gallons of Gasoline in 2021, Morningstar, December 2021
Who (If Anyone) Makes Money Off Food Delivery Apps, Like Uber Eats?, HowStuffWorks.com, December 2021
Marketing expert: subscription gifts popular this year, The Champion, December 2021
Bird riders saved 1.1 million gallons of gasoline in 2021, Zag Daily, December 2021
With Staggering growth behind it, Target's Shipt delivery business faces a now-what moment, Star Tribune, November 2021
Stocks Sink On New COVID Variant; Dow Loses 905 Points, Newsy, November 2021
What should you be aware of if you’re planning to ship or receive gifts this holiday season?, WSB TV, November 2021
Have the wheels come off Peloton?, Yahoo!News, November 2021
Avoid holiday shortages by hitting Black Friday sales and buying lightly used gifts, USA Today, November 2021
As pandemic sales wane, Peloton turns to gaming to keep its momentum, The Washington Post, November 2021
The Celebrity-Backed Green ‘Fintech’ Company That Isn’t as Green as It Seems, ProPublica, November 2021
DTC Briefing: Recent earnings are a bellwether for the challenges consumer startups will face in 2022, Modern Retail, November 2021
Allbirds’ strong IPO suggests investors are on board with sustainable fashion, Fast Company, November 2021
Unpacking Rent the Runway’s IPO, Business of Fashion, October 2021
Rent the Runway Is a Listing to Be Depreciated, The Wall Street Journal, October 2021
DTC Briefing: Solo Stove makes an opportunistic pivot after a year of explosive growth, Modern Retail, October 2021
Rethinking Corporate Valuations — With Daniel McCarthy, The Prof G Pod with Scott Galloway, October 2021
Warby Parker’s strong debut could be a good sign for brands looking to go public, Retail Brew, October 2021
Why Warby Parker is eyeing real estate, Crain's New York Business, September 2021
Warby Parker soared in its market debut, setting a high bar for other online-first retailers, CNBC, September 2021
Watch out Amazon: These startups deliver in a matter of minutes, CNN Business, September 2021
Warby Parker Debuts at $6 Billion Valuation. Should You Buy?, Bloomberg, September 2021
Why digital retail darlings Warby Parker and Allbirds are betting big on stores to grow ahead of public debuts, CNBC.com, September 2021
Surprising Learnings From Warby Parker And AllBirds IPO Filings, Forbes.com, September 2021
DTC Briefing: Warby Parker’s direct listing highlights the profit challenges DTC brands face, Modern Retail, August 2021
The Race for Your Dollars: The ravenous economy around delivering your dinner, VOX Media, June 2021
50 most influential direct-to-consumer people, DTC Magazine, June 2021
The ravenous economy around delivering your dinner, Axios, June 2021
Suspected Drop in Delivery Services Post Pandemic WSBTV GSB, June 2021
Why the Food Delivery Boom May Soon Hit the Skids, The Economist, May 2021
Delivery Services May Be In For A Rough Patch As Atlanta Restaurants Start Filling Up Tables, WABE's All Things Considered, May 2021
Atlanta's News & Talk with Mark Arum, WSBRadio, May 2021
5 Big Reasons the Delivery ‘Boom’ May Soon Go Bust, New York Magazine's GrubStreet, May 2021
Food delivery apps face multibillion-dollar hit as COVID pandemic lifts: study, New York Post, April 2021
Discussing the DoorDash IPO and customer valuation, Wharton Business Daily, December 2020
DoorDash poised to grow despite challenges, experts say ahead of public debut, S&P Global: Market Intelligence, December 2020
Why Small Businesses Need to Make the Pivot to Online, Nasdaq.com, December 2020
DoorDash just refiled its IPO paperwork, updating a key chart on customer retention that had puzzled experts, Business Insider, December 2020
A key chart in DoorDash's IPO filing doesn't 'pass the smell test,' and experts say the delivery giant may need to refile its S-1 to clear it up, Business Insider, December 2020
#64: Customer Based Corporate Valuation - Daniel McCarthy of Emory University, Let's Talk Loyalty by Paula Thomas, December 2020
In this time of comfort-at-home fashion, Crocs are having a moment, Marketplace.org, October 2020
Ep.8: Emory University's Dan McCarthy on a New Approach to Valuing Companies, Subscription Stories by Robbie Kellman Baxter, September 2020
Remote learning boosts back-to-school spending, Marketplace.org, August 2020
Blue Apron wilts, then rises to a new challenge, Spectacular Failures, August 2020
Episode 224 Customer Cohort Analysis and CLV with Dr. Daniel McCarthy, Retail Geek Jason & Scot Show, June 2020
The Rise Of Wayfair, CNBC, June 2020
Corporate Valuation Will Never Be the Same — Nor Should It, Financial Times, April 2020
Online shopping trends related to Covid 19, WSB TV, April 2020
Wayfair shares surge 37% as coronavirus drives sales of office furniture and home decor, CNBC, April 2020
What’s That Company Really Worth? – Ask a Marketer, Financial Times, March 2020
Blue Apron Fends Off Obscurity in Another 15 Minutes of Fame, Bloomberg, March 2020
Investors Need to Know: What’s Your Customer Worth?, The Net Promoter System Podcast (Part 2/2), March 2020
Wayfair stock takes another hit amid sales slowdown, Boston Globe, February 2020
Now There’s a Way to Link Customer Behavior to Share Price, The Net Promoter System Podcast (Part 1/2), February 2020
Wayfair lays off 550 employees, including 350 in Boston, Boston Globe, February 2020
Casper prices IPO at $12 a share, which is at the low end of estimates, CNBC, February 2020
The Marketing Scientist - Daniel McCarthy - Hard Corps Marketing Show #116, The Hard Corps Marketing Show Podcast, January 2020